Conditions d’utilisation
Privacy Policy
Last updated: August 15, 2026
This Privacy Policy describes how BOMI (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.bomiskin.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Shopping information including the items you view, put in your cart, save into your account, loyalty points, reviews, referrals, gift cards, or purchases.
- Loyalty points, product reviews, referrals, and gift cards saved to your account.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information such as bank account or credit or debit card information and billing address to process your payment and fulfill your orders.
- Messaging and communications providers, including Instasent, which we may use to operate SMS, MMS and/or RCS messaging programs.
- When you visit our Site, open or click on emails or text messages we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services, including to process payments, fulfill orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, and provide other account-related features.
- Marketing and Advertising. Subject to applicable law and, where required, your consent, we may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, MMS, RCS, or postal mail and showing you advertisements for products or services.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with You and Service Improvement. We use your personal information to provide customer support, respond to you, improve our Services, and maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies used to power our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services, remember your actions and preferences, run analytics, and better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to provide, measure, personalize, and improve services and advertising.
Our website may also use cookies, pixels, or similar technologies to track items you add to your cart, pages you visit, or the status of your checkout process, including when you abandon the checkout. Where permitted and based on your consent where required, this information may be used to determine when to send abandoned cart or abandoned checkout reminders through email, SMS, MMS, RCS, or other permitted channels.
Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies through your browser controls. Removing or blocking Cookies may negatively impact your user experience and may cause certain features or functionality to work incorrectly or no longer be available.
Our website also recognizes the Global Privacy Control (GPC) signal where applicable. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing or targeted advertising for the associated browser or device where required by applicable law.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate business purposes, legal compliance, or other purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, and communications services.
- With messaging partners and technology providers, including Instasent, mobile carriers, aggregators, RCS providers, and related service providers, solely as necessary to enable, deliver, secure, measure, and operate our messaging program.
- With business and marketing partners to provide services and advertise to you, subject to applicable law.
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties.
- With our affiliates or otherwise within our corporate group where necessary to operate our business.
- In connection with a business transaction such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, or to comply with applicable legal obligations and protect or defend our rights and the rights of others.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you except as permitted by applicable law.
Where applicable and with your consent where required, we may share personal information for advertising and marketing activities. Mobile messaging consent and opt-in data will not be sold or shared with third parties for their own independent marketing purposes.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security practices of third-party sites.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us at support@bomiskin.com to request that it be deleted, subject to applicable law.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.
- Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to how we use and share your information.
- Right to Delete: You may have a right to request that we delete personal information we maintain about you.
- Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability: You may have a right to receive a copy of the personal information we hold about you and request that we transfer it to a third party in certain circumstances.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising: You may have a right to direct us not to sell or share your personal information or to opt out of processing for targeted advertising as defined under applicable privacy laws.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request.
- Managing Communication Preferences: You may opt out of promotional emails using the unsubscribe option displayed in those emails. You may opt out of marketing text messages as described in the Mobile Messaging Program section below. If you opt out of marketing communications, we may still send you non-promotional communications where permitted, such as messages about your account or orders.
You may exercise any applicable rights by contacting us at support@bomiskin.com.
Complaints
If you have complaints about how we process your personal information, please contact us at support@bomiskin.com. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside the country where you live. Your personal information may also be processed by staff, service providers, and partners in other countries.
Where required, if we transfer personal information out of the European Economic Area, United Kingdom, or another jurisdiction that restricts international transfers, we will rely on recognized transfer mechanisms such as adequacy decisions, Standard Contractual Clauses, or other lawful transfer mechanisms.
Mobile Messaging Program — SMS, MMS and RCS
BOMI uses third-party messaging technology, including Instasent, to support our Mobile Messaging Program. By opting in to marketing communications from BOMI when completing or initiating a purchase, signing up through one of our subscription tools, forms, or other opt-in methods, you agree to receive recurring text messages from BOMI, including SMS, MMS and/or RCS where available.
These messages may include:
- Order-related and transactional notifications.
- Abandoned cart and abandoned checkout reminders.
- Marketing and promotional offers.
- Product launches, campaigns, and other promotional communications.
- Review requests.
- Informational messages related to our products or Services.
Messages may be sent using automated systems or similar technologies. Message frequency may vary. Consent to receive marketing messages is not a condition of purchase, and participation in our Mobile Messaging Program is voluntary.
Where RCS is available, certain messages may be delivered as RCS instead of SMS or MMS. If your device, mobile carrier, messaging application, country, or technology provider does not support RCS, messages may be delivered through SMS or MMS as a fallback.
Information Collected for Mobile Messaging
In connection with our Mobile Messaging Program, we may collect and process your mobile phone number, consent and opt-in records, subscription status, message delivery data, interaction data, clicks, and opt-out status.
How We Use Mobile Messaging Information
We use this information to send and manage SMS, MMS and/or RCS communications, including order notifications, abandoned cart or abandoned checkout reminders, marketing offers, promotions, informational or transactional messages, and review requests. We may also use this information to measure message delivery, engagement, campaign performance, and the operation and security of our Mobile Messaging Program.
Instasent and Messaging Service Providers
We may disclose the information necessary to operate our Mobile Messaging Program to Instasent and other messaging partners, technology providers, mobile carriers, aggregators, RCS providers, and related service providers solely for purposes such as enabling, delivering, securing, measuring, and operating our messaging program.
Consent and subscription data related to our Mobile Messaging Program will not be sold, rented, or shared with third parties for their own independent marketing purposes.
Instasent maintains its own privacy and service terms. You can review them here:
Abandoned Cart and Checkout Messaging
Our Site may use cookies, pixels, and similar technologies to record items added to your cart, pages visited, and the status of your checkout process. Where permitted and based on your consent where required, this information may be used in connection with Instasent or other messaging technology to determine when to send abandoned cart or abandoned checkout reminders through SMS, MMS, or RCS.
Opt-Out and Help
You may opt out of marketing SMS, MMS, or RCS communications at any time by using the unsubscribe option or link included in our messages, replying STOP where this functionality is available, using native opt-out or block-sender options available in certain messaging applications, or contacting us at support@bomiskin.com.
For assistance, reply HELP where supported or contact us at support@bomiskin.com.
BOMI does not charge you for participating in our Mobile Messaging Program. However, your mobile carrier may apply message, data, or other charges associated with SMS, MMS, RCS, or mobile data services. You are responsible for any such carrier charges.
After you opt out, we may send a final confirmation message where permitted. Opting out of marketing messages does not necessarily prevent us from sending non-marketing or transactional communications where permitted by applicable law.
Contact
If you have any questions about our privacy practices, this Privacy Policy, our Mobile Messaging Program, or if you would like to exercise any rights available to you, please email us at support@bomiskin.com or contact us at:
BOMI
www.bomiskin.com
For purposes of applicable data protection laws and unless explicitly stated otherwise, BOMI is the controller of your personal information.